Planned ratings and review data

Planned club and individual-Coach summaries

Check current availability on a club page. Read the review standards for separate Parent, Player, and Coach club summaries, parent ratings of individual coaches, firsthand experience, privacy, publication thresholds, fair moderation, and reconsideration. Those standards must be supported by working verification and privacy procedures before submissions open.

When collection is open, the review service stores the submitting account, selected role, club or individual coach, seasonal year, structured answers, eligibility acknowledgments and their versions, status, decision notices, and timestamps. Verification may also record opaque family or household grouping, disclosed affiliations, and private moderator notes. Coach attachment requests record the requesting account, selected coach and club, verification notes, and decisions. Changes create private history snapshots.

Public results contain eligible seasonal summaries with visible counts, not individual response cards or reviewer identities. A one-response summary reflects that person’s answers, and small counts may make answers or participants inferable. Parent, Player, and Coach club perspectives remain separate; individual-Coach ratings remain adult-parent only. Account holders can see their own submissions and notices. Authorized moderators can access the records needed for verification and decisions; known club conflicts restrict access to the review queue. Service operators with database access can also access private records.

Withdrawal stops a review contributing to public results but does not delete its stored record or history. The planned private erasure-request channel is not available yet. After verifying authority, the review-retention controls allow erasure of an identified review or coach attachment and its related review history unless a documented legal hold applies. These review-specific controls do not delete an entire account or unrelated records.

Review collection remains closed. Before it opens, the security setup, monitored private request channel, retention controls, and administrator reconsideration process must be verified. The sole administrator will reconsider disputed decisions, including their own. This is not independent review; no separate appeals reviewer is provided.

Review retention and erasure

The approved review-retention policy applies to the review service—not every account or service-provider record. Scheduled cleanup still requires operational verification before reviews can open. For retention, a season is identified by the first year in its displayed label; the three-year window advances on January 1 (UTC). The planned daily, bounded cleanup processes due records and related review history. The administrator is responsible for monitoring cleanup and unresolved requests.

• Approved reviews contribute only for the current seasonal year and the two preceding years. Their records and history become due for erasure 90 days after leaving that window.
• Withdrawn or finally rejected reviews become due for erasure after 90 days. A verified erasure request may shorten that period.
• Pending reviews and coach attachment requests close after 90 days without activity and become due for erasure after a further 90 days. Unresolved reconsideration requests remain private and are flagged for administrator follow-up after 90 days; they are not automatically erased while unresolved.
• Approved coach attachments are retained while active; rejected or revoked attachments become due for erasure after 90 days.
• Closed private requests and their messages become due for erasure after 90 days. Private erasure-decision records and released legal-hold records are also scheduled for removal after 90 days.

A documented legal hold can suspend erasure of specified records. It must have a reason, scope, responsible administrator, and review date no more than 90 days away; it is not automatically released merely because that date passes. Minimal deletion-recovery markers—record type, identifier, and dates, not review answers—are retained for 12 months. Operational counts and launch/readiness audit records are also scheduled for removal after 12 months.

We have not verified a provider-specific expiration period for all backups and logs and do not promise immediate removal from every provider copy. Deleting an active record does not itself erase backups. Restored review data must remain isolated from the website and direct database access until deletion instructions have been reconciled. A missing or stale recovery file is not permission to make restored reviews available. Do not send children’s identifying information or identity documents through review forms.