Review standards
Who can submit a rating?
Direct experience, role by role
If collection is released, a club submission will require a signed-in account with the approved Parent, Player, or Coach role selected for that submission and privately verified direct experience with the club during the selected season. Current and former participants may be eligible on the same terms. A directory listing, selected signup label, Plus subscription, or unsupported claim of former involvement is neither verification nor a way to become eligible.
Parent, Player, and Coach club responses will remain in their own public summaries. A current or former staff, volunteer, owner, manager, moderator, family, commercial, or competing-club connection must be disclosed during private verification. Affiliated Coach experience will not be presented as independent family experience. If an affiliated response remains eligible for publication, the affected summary or response group will be clearly labeled as affiliated without naming the reviewer. A disclosed conflict may also require exclusion; disclosure alone does not make a response eligible.
Individual-Coach ratings remain adult-parent only
Only signed-in accounts with an approved parent role may submit or update a rating of an individual coach. Player and Coach accounts cannot submit or update individual-Coach ratings. A Plus subscription is neither required nor a way to become eligible.
Before submitting or updating a rating, the parent must explicitly sign this acknowledgment electronically: “I am at least 18 years old, and I am a parent or guardian of a child currently participating in youth soccer in Washington State.”
The acknowledgment must be recorded privately with the parent account, date, and version of these standards. Signing is not independent verification of age, parenthood, Washington participation, or experience with a coach. This sign-off does not require a child’s name, date of birth, or other identifying details.
Parents must also have direct current or former experience of the coach during the selected season. Families who left a team are eligible on the same terms, including the current Washington youth-soccer participation requirement; their child need not still play for the coach being rated. Relationship and household checks take place privately.
One household may submit one rating per coach per season. Updating it replaces the household’s previous answers; it does not create another vote. Coaches, their households, and people acting for a coach, club, or competing business may not rate that coach. Employment, ownership, family ties to the coach, or other business interests in the coach or club must be disclosed during verification. Ratings with those conflicts will not enter the anonymous parent aggregates; disclosure alone does not make them eligible.
No fake accounts, fabricated experience, self-ratings, paid or incentivized ratings, or coordinated campaigns to raise or lower scores. Do not pressure families to participate, demand favorable answers or proof of a rating, or retaliate for feedback. Invitations must be neutral and open to all eligible families, not just those expected to be positive.
Our no-incentive rule includes money, discounts, gifts, free training, or other benefits offered for submitting, changing, or removing a rating. Fabricated submissions are prohibited whether created by a person, AI, or another automated tool. These are site participation rules, not a claim that every incentive is unlawful.
Not yet accepting ratings
Review collection opens only after the security, private request, retention, verification, and moderation safeguards are verified. Parent, Player, and Coach club submissions, individual-Coach ratings, attachment requests, and public results remain closed. Disputes will use reconsideration by the sole administrator, not independent appeals.
The rules below describe the approved combined release design; they do not mean collection is open or that its safeguards are operational. Club summaries will keep Parent, Player, and Coach perspectives separate. Individual-Coach ratings will remain limited to eligible adult parents and require the coach’s account registration and verified club attachment. Existing directory listings alone do not make an individual coach eligible.
Safety reports belong in the right channel
Ratings are not a channel for allegations of abuse, discrimination, crimes, or other misconduct, and they are not monitored as an emergency service. No public misconduct labels will be offered. A high or low score is not a safeguarding finding.
For immediate danger, call 911. For other safeguarding concerns, follow the official reporting directions in our player safety guide. A private rating dispute is not a substitute for reporting to the responsible authority.
